BENEFITS OF OUTSOURCED HELP DESK SOLUTION FOR ANY ORGANIZATION
We provide full external technical support services for customers requiring a full service technical resource center, full or part time support service, application support center or customer service. Whatever type of support functions you need to outsource, we can provide you with a complete and personalized turnkey solution.
Our outsourced Help Desk Services solutions allow your organization to benefit from the most qualified and certified technical staff anywhere, without having to worry about recruiting, training and compliance, and other related tasks. We have the staff and experience to provide a comprehensive help desk solution, allowing you to focus on managing your business, not your network. In addition, Dataprise offers much more than just remote support; In fact, we are implementing a comprehensive support infrastructure, which includes:
Competent and certified in-house team based in the United States
24 × 7 coverage
Live online support with DesktopStreaming ™ technology
Team Leader and Project Manager provided
Multi-technology support
Complete solution to track and report incident tickets
Online incident and status reporting tools for end users
Service tiered levels and custom response requirements available
Optional operational control shared with your internal support team
On-site climbing support available
By the way: We have the people and experience to provide a complete technical support solution, allowing you to focus on managing your business, not your network.
Reliable service
We are always there for you.
We all know that disasters can happen at any time. What to do if you have a network problem and your administrator called you during the day? This will cost downtime! With BriskCo's managed IT services and support, we sincerely believe that you will see the value of our services in your operational efficiency. Our services are cost effective during availability. This destruction of downtime will keep your business efficient and productive. Some of our managed services include:
Remote monitoring and maintenance
Comprehensive IT support
Management of suppliers
Security solutions
Technical support with experienced technicians
As a BriskCo partner, you will benefit from efficient and high-quality IT support and advice.
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