3 Most Common IT Help Desk Issues you’ll Face & How To Deal With Them
Not all assistance work area tickets are made equivalent. One day it's a URGENT solicitation about a basic application not working. The following, a dubious "I got a blunder" in the title. It's somewhat of a crapshoot with regards to what the Issue of the Day will be, however politeness of a Spiceworks survey began in June 2015, we have a smart thought: Help Desk Services "My printer isn't printing!" Sound recognizable? This most normal assist work area with tagging could be nearly anything, from a broken cartridge to a system issue that forestalls interfacing with the print server. At times, the application they're printing from may be causing the issue. Second most regular ticket? You got it: Password resets. Regardless of whether a client essentially overlooks their certifications (truly, is password1234 that difficult to recollect?), or leaves the tops lock key on, loads of little slips up make resetting passwords take up a dece